Privacy policy

The “Business”, “we”, “us” or “our” ‘I” respects your privacy and is committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR“) and any national implementing laws in relation to the same (collectively, “Data Protection Legislation“).

This document (the “Policy“) is our Data Promise to you. Please read it carefully. Among other things, it explains: what personal data we may collect about you when you use workwithem.co.uk (“our Website”); how we collect, store, disclose, transfer, protect and otherwise process that information and for what purposes; and other important information, such as the lawful bases by which we process your personal data, how long we might retain your personal data, and the rights you have in relation to personal data we hold about you.

What information do we collect?

We collect two types of information when you visit our Website and contact us:

  • Personal Information that you provide to us, such as your name, your company or business name and your email address. We collect this when you express an interest in obtaining information about us and/or our services. We only request personal information relevant to providing you with a service and only use it to help provide or improve this service.

  • Device Information is collected automatically when you visit our Website, including information about your web browser, IP address, time zone, and cookies that are installed on your device. Additionally, as you browse our Website, we collect information about the individual web pages you view, what websites or search terms referred you to us, and how you navigate the site. This information does not personally identify you and is therefore considered “non-identifying information”. We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website.

How we use your information

The purposes for which we process your personal data:

  • fulfilment of our contract with you

  • responding to any correspondence from you including enquiries, comments, complaints and technical problems

  • legitimate business interests, including market research and Website analytics


Sharing of Information

We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. The lawful bases by which we process your personal data:

  • Your consent: By accepting the terms of this policy, you give the Company your express, freely given consent to process any of your personal data in accordance with the terms of this policy. You may withdraw your consent given under this paragraph (in whole or in part) at any time by contacting emma@workwithem.co.uk. The withdrawal of your consent shall not affect the lawfulness of processing based on consent before withdrawal or the lawfulness of processing based on other lawful grounds as set out below.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

  • Other lawful grounds: Without prejudice to the consent given by you under the paragraph above, the Company may process your personal data in any circumstances where such processing is necessary: to comply with any applicable law or regulation; or for the purposes of the legitimate interests pursued by us or third parties. These legitimate interests include the purposes identified above but also include other general commercial interests and our internal administrative purposes.

Third-Party Access to Information

We use third-party services to host our website which is hosted with Squarespace and for analytics tracking. These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

We do not rent, sell, or share Users’ Personal Information with third parties except as described in this Privacy Policy.

We seek to ensure that any third party engaged by us who processes your personal data has policies and procedures in place to ensure compliance with the Data Protection Legislation. For any third parties that are based, or process data, overseas, we only engage such third parties in accordance with the below section.


Transfer of information outside the European Economic Area

The personal information we collect is stored and processed in the United Kingdom, or where our partners, affiliates and third-party providers maintain facilities, which may be outside of the European Economic Area. Where we transfer outside of the EEA, we only do so within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users and ensure necessary safeguards are in place to ensure an adequate level of data protection.

Your rights

Subject to any conditions or requirements set out in the relevant Data Protection Legislation, you may have some or all of the following rights in relation to the personal data we hold about you:

  • the right to request a copy of your personal data held by us;

  • the right to correct any inaccurate or incomplete personal data held by us.

  • the right to request that we erase the personal data we hold about you;

  • the right to request that we restrict the processing of your data;

  • the right to object to certain types of processing of your personal data by us; and

  • the right to complain

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. If you would like to exercise any of your rights above, please contact us at oliver@oliverbennett.org.uk

Retention

We keep your personal data for as long as necessary to provide our services or for the duration required by any legal, regulatory, accounting or reporting requirements, whichever is the longer. Any customer can ask to be anonymised on request after this retention period.

Subject to your rights referred to in the “Your Rights” section above, we may rectify, replenish or remove incomplete or inaccurate information at any time and at our discretion.


How do we safeguard your information?

For as long as we do store your data, the business follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. The business has security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Notwithstanding our efforts to keep your personal data secure, no system can be 100% reliable. To the fullest extent permitted by law, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide through the Website. We will notify you as soon as reasonably practicable if we have reason to believe that there has been a personal data breach by us (or your personal data held by us) which could adversely affect your rights and freedoms.


Links to External Sites

Our website may link through to other websites from time to time (for example, where we direct you to a previous example of our work). The personal data you provide to such third-party websites and how that data is processed will be determined by the privacy policy of that third-party website. Please ensure that you are satisfied with their respective privacy policies before you provide them with any personal data. We cannot be held responsible for the activities, privacy policies or levels of privacy compliance of any website operated by any third party.


Cookies

Like many businesses, this Website uses cookies to distinguish you from other users of this website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

A cookie is a small data file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. time zone, notification preferences), and to personalise your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.


Types of cookies and how we use them

Essential cookies: These are cookies that are required for the operation of our Website.

Analytical/Performance cookies: They allow us to recognise and count the number of visitors and see how visitors move around this website when using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.

Third-Party cookies: we grant some third parties, e.g. analytics providers, access to selected information to perform specific tasks on our behalf. They may also set third-party cookies to deliver the services they are providing. We have no control over third-party cookies as they are not covered by The 176 Policy. However, we review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

If you require further information about cookies in general, please visit www.allaboutcookies.org

Control or opt-out

You can reject some or all of the cookies we use on or via our Website by changing your browser settings. Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you cannot access certain features and content across the sites you visit. Except for essential cookies, all cookies will expire after the user closes the browser window or clears their cookies cache.  

Privacy Policy Changes

Oliver Bennett reserves the right to make changes to this policy in order to reflect any changes in Data Protection Legislation and best practices from time to time. The latest version of the Privacy Notice is always available on our Website and is effective from the “Last Updated” date at the bottom of this page. If required by the applicable law, we will notify you of any material or substantive changes to this Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of any changes.

Contact Us

If you have any questions or concerns about this privacy notice or our practices concerning your personal information, please contact us at oliver@oliverbennett.org.uk Business address 134a Farringdon Road, London EC1R 3AP 

Last updated October 2022